Press question mark to learn the rest of the keyboard shortcuts. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. AXS refusing to refund ticket cancelation insuranc AXS refusing to refund ticket cancelation insurance. Paypal said they don't have any authority to cancel it, AXS said that the event promoter has a no refund, exchange or cancellation policy. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. Occasionally, we may require that the physical ticket is sent to us. With a simple integration this product has gone from strength to strength enabling AXS . A scan or clear photograph sent by email is acceptable. Shipping information, if any, is provided at checkout. If we cancel a transaction because the buyer fails to remit payment for any reason, we are only obligated to return the tickets associated with such canceled transaction to the seller. These fees and charges represent, among other things, the costs we incur in providing our goods and services to you. . Please note that orders are processed only after a billing address and other billing information has been verified. The venue shall have the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct Client or the venue deems disorderly or improper, who uses inappropriate, vulgar or abusive language, who fails to provide proper identification, or who fails to comply with any other rules adopted by the Client or venue. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. Please note that we are currently unable to process postal documents. I am so upset to now know I have to provide proof of an accident (police report, auto damage), or a doctors note, in order to be refunded; what a fucking joke. Before checking out, the website advertises to users that they will "refund you if you cancel for any reason" but this is a complete bull crap! We have made changes to our Privacy Policy. Footer.languageSelector.ja-jp.region Fans may consider purchasing Allianz ticket insurance at the time of purchase. Price and availability of any ticket, product or service on the Service are subject to change without notice. In these cases, customer service will attempt to contact you, using the information we have on file. Klicka hr fr att kontakta oss. We do not guarantee that any online event will be available in any particular format or that an event will be compatible with any specific system, application, or device. Performed analyses related to call center and ticket insurance costs. The availability of tickets is subject to change. If you have not received your tickets five (5) days before the event for which you purchased, please contact us at [emailprotected] or 1-888-929-7849. I've gotten my money back from allianz with just a letter from my work saying I had to work that day. If they allow it, you'll get a refund. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void. It's all a fan needs, all in one app. Reply from AXS UK. follow our steps to get a refund from a ticket seller. But with Event Ticket Protector, they won't need to worry. The Service will automatically complete a sale if it receives any valid offer to purchase for any listing that remains in effect and available for purchase. All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. In some instances, the sale transaction for the Service may be processed by our Client directly using their own payment processor, and in these cases the charge listed on your statement may list our Clients or the venues name. SEARCH/NO EXPECTATION OF PRIVACY. Some events have delivery delays or ticket printing suppression (at the request of the venue or promoter, tickets are not immediately available for delivery or collection), but you will always receive your tickets in time for your event. I don't see why I should have to do the legwork on this one. Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. Testimonials With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. To help us process your application quickly, please share as much information with us as possible and attach supporting documents. I fell for the scam because I was going to be watching my sister in another city, so I figured it would be nice to have because if she doesn't feel well, or if I decide I don't actually want to go, I can cancel. Your refund will be processed automatically by your point of purchase within 30 days of cancellation, or within such other timescales as are notified by your point of purchase. Please visit our help page or contact customer support for assistance. Most just gave up and bought another pair of tickets since they didnt want to go through the battle of getting their original ticket or a refund. Congratulations to those who were selected to purchase tickets to Zach Bryan's Burn, Burn, Burn tour! If the vehicle was recovered without use of a paid/insurance related recovery company, then we will require garage reports to confirm the date of breakdown and the cause. You understand that the event for which you purchase a ticket shall be presented in accordance with applicable public health conditions as of the date of such event and which may change at any time as determined by federal, state, or local government agencies or instrumentalities, artists or the promoter; such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, such as proof of vaccination and/or a negative COVID-19 test, and other protective measures such as requiring attendees to wear face coverings. Refunds for Primary Ticket purchases are not available for suspended, postponed or rescheduled events, unless offered by the Client, or ifrequired by law (however, refunds are not typically available for Resale Ticket purchases if events are suspended, postponed or rescheduled, even if offered to the original purchaser). Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? Below you'll find an important update on COVID-19 and your events. Apply for a refund. Breach of these terms or rules could result in the termination of your license or right to attend the event without refund. Our sales fee will be assessed against you as the seller of any ticket(s) that are sold or offered for sale, as well as any taxes that may apply, both of which will be deducted from the transaction amount due to you. The truth is that paying for insurance to guard against this is a waste of money. Please provide details in the box below and attach supporting documentation as appropriate. AXS is not the seller of Resale tickets and will be acting only on the sellers behalf when offering Resale tickets on the Service. The ticket is valid only for the event, date, time, and seat location issued. Any reimbursement made as a result of any knowingly incorrect statement made by me or on my behalf shall be invalid and may result in subsequent action being taken against me. Upon your payment in full, you shall be entitled to the tickets you have purchased. If you are purchasing a resale ticket (i.e. If for any reason, you wish to cancel your plan during the review period, you will be refunded your premium as long as you haven't filed a claim and your event has not begun. Cover applies if an immediate family member or a member of the booking party tests positive. Additionally, for events where the refunds are not offered, you may consider other options made available like selling or transferring your tickets before the event takes place. Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. I consent to TicketPlan using health data that I submit with this refund application for the purpose of administering my application, which may include sharing health data with insurers. Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. Holder consents to a search of their person and property and waives any claims against Releasees that may arise from such a search. . Help us help you quicker by coming with your mobile ticket ready to be scanned. Please review your tickets carefully, including date and location of the event and your seat selection, before completing your transaction. If your situation does not fit within the options available, please select the 'other' option and provide full details in the box provided. Well need evidence from the relevant transport authority. Congratulations! A scan or clear photograph sent by email is acceptable. This policy will apply regardless of how the error occurred. We will need these documents as part of the application process and cannot process a refund without them. Plans can . Name of the person who suffered the injury/illness, If this person was not attending the event/parts of package please indicate their relationship to each ticketholder. These documents are require to process your application and you are unable to submit your application without these documents. Holder consents to be photographed, filmed, videotaped or otherwise recorded in connection with the event, promotion of the event and/or Venue. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . If you attend an event, you, as Holder grant permission to the applicable Client, its related entities, the event, venue and the performing artist, team or other event producer and AXS to use your name, image, likeness, sounds in any audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium now known or hereafter developed, without further authorization from, notice or compensation to, you or anyone acting on your behalf, including for promotional or other purposes. Anyways, I cant attend the event anymore and my excuse/reason is not covered by the insurance. Please note that any costs for supporting documentation are non-refundable, as per the terms and conditions. Our helpline allows current and potential customers to manage/set-up their account information in any way that is permitted by the Service. We all hate lines. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Only items purchased on the AXS official website can be returned for refund or exchange. I bought 2 tickets as well and I clicked the refund button because it was the last day to request a refund. By clicking a link you are consenting to this. But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. We need you to provide specific evidence of illness or injury for the ticket holder affected. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. can reveal. If a buyer, seller or transferee breaches the terms of this Agreement, we may, in our discretion, cancel any listing, transfer and/or pending transaction associated with such buyer, seller or transferee. If not attending the event /part(s) of package with you please indicate their relationship to you, When was medical advice/treatment first sought for the medical condition causing death, Unexpected disruption of public transport, Please give details of the cause of the disruption and how your journey was affected, If necessary/appropriate, please provide additional details in relation to the documentary evidence attached, (including covid-19 and pregnancy-related requests). Travel insurance: which policies have the best covid cover? Listings are not considered retracted until they have been processed and a system confirmation has been issued. We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss.*. So please be as cautious as possible when going through AXS. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. Hey did you end up filing a claim with Amex? Holder acknowledges they have no privacy expectation in connection with attendance at the Event. Aside from TicketPlan and XCover, all other insurance and guarantee providers we looked at do not cover you if you're told to self-isolate by the NHS Test and Trace app. For online events, Holder may not download the event or otherwise record or make a copy of any portion of the event, and Holder may not use, reproduce, modify, display, publicly perform, distribute, make available, or create derivative works of any portion of an online event. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. WE ARE NOT RESPONSIBLE FOR ANY ASPECT OF THIRD-PARTY WEB SITES, INCLUDING PURCHASES MADE ON THOSE SITES. Then be careful what insurance you pay for. Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. The Service currently accepts various credit cards, debit cards, and digital methods of payment, such as PayPal (each, a Payment Method), and Payment Methods accepted on the Service may change over time. By purchasing or accepting tickets to an event or other item on the Service, you agree to be bound by the terms and conditions and other rules of our specific Client and the venue where the specific event is being held. DE The Service cannot be responsible for transactions that were not completed or for assumptions that a transaction was completed even though you did not receive a confirmation. You also understand that you must comply with all laws, mandates, health orders and directives applicable to the event you attend. SAFETY AND SECURITY. This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. AXS Tickets Reviews Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. We and designated personnel of the applicable Client are authorized to perform any action on your behalf that you could otherwise perform if instructed by someone in possession of your account authorization information. Every time I go to buy tickets for a show and I see that the only way to get them is through AXS, my stomach drops. who has the best covid cover for travel insurance? According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. They will pursue AXS who in turn, will keep your money. But some ticket holders will be disappointed to find their insurance doesn't cover them for what they assume it will. AXS Help Center Buying Tickets Ticket Insurance Ticket Insurance What is ticket insurance? TicketPlan cannot be held responsible if incorrect banking details are provided. Its for one of the Hyde Park British Summer Time concerts. If you paid by credit card it may be possible in certain circumstances to. Note: You will need to input the email address you used when making your booking 48h after purchasing the ticket to make a claim Peter Kay tickets --. I agree to the use of my data submitted as part of this reimbursement application being used in accordance with the Holder understands and agrees that there are certain risks of injury, illness and/or death of entering the venue and/or attending the event, including, without limitation, objects flying into the spectator area during an event, special effects at an event, acts or omissions of other spectators and risks related to to the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, COVID-19). For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. britney spears circus video, st lucie county tree removal permit, richest rappers under 25,