So if you find that your tickets have disappeared it seems there's no need to worry. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. AXS Help Center Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats and more. I have changed my password. The only option is to cancel while the timer runs out. The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I rather print out my tickets or use primary ticket apps. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. I kept being redirected back to the beginning to try again with the prompt saying saying Something went wrong. I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. Doe. I have a problem with AXS Tickets Are you having issues? Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. For me it just says "Access To Website Blocked" which makes me extreamly worried can't acces my account, my tickets and my order confirmation email has "broken image file" icon under venue, calendar and tickets. Tap for tickets to see the artists and teams you love. They wont honor a refund, but the tickets will be good for whenever the show is postponed for. Get The Big To-Do. Now, tell me why this is happening. Call me impatient but when I pay hundreds of dollars for tickets I expect to receive them with no problems. LearnMore. I thought and I know that I am no geek, but when I read the many negative reviews about the App, I realise that I am not singled out in my misery. . . I will be disputing this charge with my bank. And they had no answers for me. This is for London (October). The second I go to my event, you better believe I am deleting this poopy app and avoiding events done by this company. I add tickets to my cart but when I go to check out it says my cart is empty. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. Expires: Dec 19, 2024. For more information, please see our or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. Is it my iphone? AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. At that point Im told it is cookie related and I cant proceed in Safari without changing my settings. I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. DON'T DO IT! Tickets not showing up in app for event next day. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Mine kept giving me the incorrect password error when I knew it was correct. I had no trouble signing in and viewing my tickets at that time. On hold forever while I worked in the kitchen. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. I fought the charge on my credit card, and they finally credited me back a full 9 months later. Official Tickets and Your Source for Live Entertainment | AXS.com I should have used the print at home option but this was the recommended option. Works fine on my computer. I logged into the website and it still said the same thing. Has anyone else had this problem? AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. Seamless transaction, everything worked out perfectly and no issues getting in. The email response i got didnt answer a single question of mine so i sent a response asking for them to actually answer the question that concerned me and they neglected to respond. DISCOVER GREAT EVENTSTheres so much to see. can't go, and more. The only problem is, Im not using Safari so it should make a difference. I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. Sheffield and Glasgow. Reddit and its partners use cookies and similar technologies to provide you with a better experience. BUY THE PERFECT. How GetHuman-robtixsa fixed the problem. Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. At that point, you must then go BACK to AXSTickets and sign in to see your tickets. Privacy Policy. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Instead it shows AXS mobile ID and QR code for it. BAKERSFIELD, Calif. (KERO) Tickets are available for the Bakersfield City Ballet's production of "Swan Lake" at the Historic Bakersfield Fox Theater. Our 2022 Transparency Report has landed AXSTickets currently states that the tix were transferred on March 14, 2019. With the AXS app, you can So I emailed their support team and I havent revived a response. Avec le mode voiture, vous pouvez configurer vos options (type de vhicule, autoroute ou non, page ou non, distance la plus courte), tout en ayant accs aux infos de circulation grce notre service d'info-trafic en temps rel. You dont care about customers or their needs and it shows in all of your actions and words. I tried paying with my credit card but the App would not allow me to enter my billing address for some reason but it did allow me to use PayPal and I got a pdfs in my email right away. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. Be safe from hackers and unwanted bills. I purchased tickets and created an account using my Facebook. This was after spending quite a bit of time talking on the phone with customer service before we left home! no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. Get all of your passes, tickets, cards, and more in one place. Will NEVER use them again. I had to get on my phone. Once there, it was another 40 minute wait (missing one band), before they could get in! Same here, I've logged in and My Events is empty. So after waiting in line I had to go to another line for printed tickets. There could be a delivery delay. I buy tickets on other companies and never have problems like this. Sports and arena events will usually be the most expensive with the best seating options topping $150. Have no fear, theres a link in the email where I can view the completed transfer. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. Second hand retailers have them available, but now the cost is through the roof and I dont know if I need to take a chance that I will actually get my tickets that I have paid for, or if I should try from an outside source. Since AXSTickets doesnt allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via AXSTickets s email share option. Speaking of poor service, called the customer service number, took several minutes just to get through the automated prompts, then waited for an operator. Bought tickets for a show that was postponed. This Clears both data and cache. Im going fucking hysterical. AXS Tickets does not seem very safe to us. Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? Clicked the verify button oops something went wrong. Create an account to follow your favorite communities and start taking part in conversations. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Please advise as I need to access my tickets on my phone. click "Force Stop". This is for London (October). These tickets are non refundable so I am out $200. Been having a major problem with this app since OCT 2021. The absolute worst and most unprofessional app i have ever used. DO NOT USE THIS COMPANY! It's all a fan needs, all in one app. Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. My daughter ending up unable to transfer her tickets, so lost over $100. Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. Same here! Its all a fan needs, all in one app. I cannot view my tickets. I understand theres a pandemic going on, and Ive tried being patient for weeks now. First of all their customer service is terrible. Still don't see your tickets? Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. Peter Kay tickets - London 02 many dates !! I have deleted data and cache to no avail. Cheers! tl:dr - Crashy app. I am very frustrated and very mad at AXSTickets because I was very happy and excited to see twenty one pilots. Lets try again. So I kept trying and the same thing kept happening. While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. Nyman Subscriber 7 Subscriber Now, put your network on 4G e.g. I linked and logged into Facebook, and then I got a page to verify my account. Front row or on the aisle? It seems like nothing on AXSTickets worked! I always try to pay with PayPal, just for their excellent refund policy. Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. I hope this video helps a few people in solve this. Save your emailed tickets. Apparently lots of people are having problems with the App. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! I got to the event, having paid for 10 tickets, and the etickets didnt work. I can log in on my computer but not on the AXS app on my phone. Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? Again, got AXS Tickets "Mobile Data" "Allow Background Data Usage". After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. What a waste. Press J to jump to the feed. called the support number and held from 20 minutes to hr and 20 minute. With the AXS app, you can Hi Lennie, Thank you so much! Adding tickets to Wallet is a must, and sending/revoking needs major help. Why does the email say 1 ticket? AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Plans can change. Get yours here http://go.axs.com/qGyc50N6u6y 2 Most relevant or Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30. This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. This helps prevent ticket touting and help combat illegal counterfeiting. Tickets probably arent being delivered until 1-2 weeks before the show. Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. After several tries, the link DOES NOT WORK. I recommend the creators of AXSTickets fix the facebook login issue and make sure users dont need to login each time they need to access their account in AXSTickets . What fees are there when buying tickets? They gave me a # that wasnt even verifiable. AXSTickets is one of the most frustrating things I have ever experienced. I followed the directions of creating a AXS account via the email address that they sent me the email. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. Alex P. is a great addition to our team. DO NOT USE AXS! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. So do not buy from them unless you have a printer and are semi computer literate. If you have just bought your tickets and aren't seeing them in your account, hang tight! And waited. I have to go to a game this Saturday hoping that it will work by then. Then the final queue starts for buying tickets. I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. EASILY SELL YOUR TICKETSPlans can change. AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Then I had to send the PDF tickets to my friends. I have deleted the app from my iphone and re-downloaded it with the same result. I tried buying tickets on the website, got an error with payment. Do the terms of your original ticket purchase permit you to re-sell the tickets? Thanks for the review and enjoy your event! Wondering if they took them off to change dates. No. After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. Front row or on the aisle? I expect much more from AXS!!! The monopoly that AXS holds in the ticket and entertainment market creates an environment at AXS where customer service is not only an afterthought but non existent. I am going to be extremely upset if I cant go to the TOOL concert. Gave my son a number to call: 45 minute wait. We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. I'm getting sent in a loop to verify my device to sign on to the app. Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). I can see my tickets, but I don't see a way to print them. If you are a AXS Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AXS Tickets. Thankfully I checked it first thing this . I figured this out all on my own no thanks to their support team. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. ~ from Justuseapp.com NLP analysis of 191,013 combined software reviews. Mappy donne les informations utiles pour votre itinraire de. What no Maybe try selling them somewhere else then transferring them? I was happy and excited. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. I placed two orders for tickets at the same event. AXSTickets is a hassle to get tickets, first off I had to login multiple times and it made me worried that my tickets will not be there. Anyone else's tickets disappear off of AXS? The tickets were $300 too. Buying tickets was easy of course .. but getting a refund is a whole other problem. So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. Enter your device passcode. App not working? I cannot access the tickets I just bought! I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. A vous de choisir comment vous souhaitez parcourir, Mappy vous propose l'itinraire le moins cher pour votre, Laissez vous guider par le GPS de l'application Mappy, Info trafic, alertes de vitesse et radars, Itinraire Aix-en-Provence - Saint-Maximin-la-Sainte-Baume, la distance de Aix-en-Provence (13080) - Saint-Maximin-la-Sainte-Baume (83470), trajet Aix-en-Provence (13080)-Saint-Maximin-la-Sainte-Baume (83470) en voiture, comment aller de Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470) en voiture, Organisation d'vnements Aix-en-Provence, Biens et services pour les professionnels Aix-en-Provence, Antiquits et artisanat d'art Aix-en-Provence, Entreprise de btiment Saint-Maximin-la-Sainte-Baume, Agence immobilire Saint-Maximin-la-Sainte-Baume, Socit d'assurance Saint-Maximin-la-Sainte-Baume, Chambre d'htes Saint-Maximin-la-Sainte-Baume, Location, gte Saint-Maximin-la-Sainte-Baume, Station-service Saint-Maximin-la-Sainte-Baume, Hifi lectromnager Saint-Maximin-la-Sainte-Baume, Supermarch, hypermarch Saint-Maximin-la-Sainte-Baume, Associations Saint-Maximin-la-Sainte-Baume, Biens et services pour les professionnels Saint-Maximin-la-Sainte-Baume, Institut de beaut Saint-Maximin-la-Sainte-Baume, Informatique Saint-Maximin-la-Sainte-Baume, Travaux publics Saint-Maximin-la-Sainte-Baume, Antiquits et artisanat d'art Saint-Maximin-la-Sainte-Baume, Boulangerie ptisserie Saint-Maximin-la-Sainte-Baume, Vtements femme Saint-Maximin-la-Sainte-Baume, Enseignement Saint-Maximin-la-Sainte-Baume, Services publics Saint-Maximin-la-Sainte-Baume, Thtre, spectacle Saint-Maximin-la-Sainte-Baume, Services la personne Saint-Maximin-la-Sainte-Baume, Photo video Saint-Maximin-la-Sainte-Baume, Agriculture Saint-Maximin-la-Sainte-Baume, Alimentation en gros Saint-Maximin-la-Sainte-Baume, Cours d'arts graphiques et plastiques Saint-Maximin-la-Sainte-Baume. On android, goto "Settings" "Apps" or "Manage Apps" tab. I cannot Sign in. then to me it seems something is missing from the transaction. I never received my email confirmation for my tickets. Dope concert. I requested a password and followed the instructions, but that didnt resolve the situation. Axs store currently offers the greatest deals and promotions. AXS Ticketing & Mobile Delivery. AXSTickets is absolute garbage!!! Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. Is it Safe? If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. I bought season tickets for houston livestock show and rodeo to resell. 3. Some issues cannot be easily resolved through online tutorials or self help. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) Boooooo Axs. Therefore, I wouldn't expect this issue to be fixed anytime soon. I will NEVER try to get tickets thru these frauds again. We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. Cookie Notice Purchased tickets in October of 2021. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! I can log in to the account on desktop, but not the app. This is the ABSOLUTE WORST APP I have. 15 plus minutes I had a few performances to list so I went to do it. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue.