Can I have multiple tickets on one phone? SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. Never. What if my guests arrive at different times? On the review page, click the Transfer button to send the tickets. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). may not be valid. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Enjoy the event! We are changing the way you register and sign-in to the StubHub Community. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Use of this website signifies your agreement to our. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Try to contact them on their Twitter account. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Click the Transfer button next to the event in your AXS account. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Just follow the simple steps to make the tickets officially yours. Click the Transfer button next to the event in your AXS account. We bought the tickets through AXS and we have no clue how to sell or transfer them. Tickets Not Showing Up In AXS Hello! Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics Why did the venue decide to use AXS Mobile ID? Select the ticket/seat you want to transfer and then enter the recipient's name and email address. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. When I buy tickets, do I have to deal with the seller? As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Go into the app, look at the ticket. After that, the tickets will be theirs to use with the AXS app. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. AXS handles payment and delivery so buyers and sellers never interact with each other. Apparently it is actually AXS? I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Otherwise you have until your friend creates an account to cancel the transfer. There is no fee for transferring seats and you are allowed unlimited transfers. Remember, your friends can always transfer tickets back to you. | Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Have been on hold 3+ hrs. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. On the review page, click the Transfer button to send the tickets. When listing tickets, you decide how long your listing will be available for others to buy. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. How will I know if my transfer was successful? Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Can I still use a ticket after I have transferred or shared it with someone else? If available, youll see the option to get tickets with AXS Official Resale on the event page. Its up to the promoter, artist, or team if you can sell tickets or not. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Bought ticket and then they weren't available from the seller. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. it must be some garage shop with three programmers. i had the exact same problem. When listing tickets, you decide how long your listing will be available for others to buy. Click the Sell button next to the event in your AXS Account. Show the ticket in the App at the entrance and get them scanned to enter. Select the tickets to sell, and then set your price and selling options. Please help. Before following any of the steps below, make sure you download the Official Houston Rockets App! Privacy Policy. It depends. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. If your friend already has an AXS account, the tickets will be transferred instantaneously. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Yes No Still Need Help? The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Lindsay is the author of this solution article. Tickets Seat numbers it lists 13-16 ? The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. When I sell tickets, do I have to deal with the buyer? After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Yes Browse your upcoming events and tap the ticket icon for the one you would like to sell. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. After the switch, you will enter the email address you use to access the community in order to reset your password. If they already have an AXS account set up the tickets will go in their account automatically. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. may not be valid. Sign into your AXS Account and click Listings. Now we just want to get rid of them ugh. Select the tickets to transfer and enter the recipient's information. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. AXS Mobile ID allows you to manage . I followed the directions of creating a AXS account via the email address that they sent me the email. There has to be some way, right. Did you find it helpful? You will enter your community username and new password and done! Is there any way to get any assistance? Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. This will help to ensure that you are ready for your event in no time! Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Here we are. Your guests will need to create an AXS account to receive tickets. Many fans find it best to TRANSFER the seats to their guests prior to the event. Cookie Notice If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Ask the Community Contact Support Your tickets will no longer be listed for others to buy. and need to send them to a friend, transfer the tickets through your AXS account. How do I use the Rockets App to enter the building? Ability to transfer and/or sell tickets varies by show and is subject to change. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? You'll then be asked to review the transfer. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. You may also review your transfers and purchase history at AXS.com. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Anyone have success getting something similar resolved day of show? i spent the next 2 hours trying to get the axs app to work and get my tickets. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Help us improve this article with your feedback. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. And you're done! In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Did you find it helpful? Follow the steps below to access the tickets: Did you find it helpful? SOLD TICKETS VIA AXS. Present the scannable QR code at the door for entry to Toyota Center. Select the tickets to transfer and enter the recipients information. If you see a Sell button next to your tickets in your account, you can sell them! Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. axs allows you to transfer ticket you have bought from within the app. OR. Then your friends can get in with their own phones using the AXS app. You may also review your transfers and purchase history at AXS.com. When your tickets sell, youll receive an email informing you of the sale. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). After completing the account information, you may buy, sell or manage any seats in your account. Can seats be transferred to someone who doesnt have an AXS account? Your guests will need to create an AXS account to receive tickets. What if my guests arrive at different times? This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. | If you do not currently have an AXS account you will be instructed to create one during your purchase. Overall, disappointing, but fair. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. A full-service national event ticket marketplace. Select the tickets to sell, and then set your price and selling options. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Updated a few days later TL;DR: Call the merchant that issued the tickets. Have mobile tickets and cannot find barcode. Tap View to access the barcode and scan in for entry. Usually there is a waiting period of a few weeks. AXS Mobile ID allows for convenience, flexibility and security. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Stub hub sent my hockey tickets for a las vegas game to axs. No paper tickets required. No. Privacy Policy. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. It depends. totally rinky dink. Sorry we couldn't be helpful. So you can sell on StubHub or any other way you find. Here we are. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. They assured me that the tickets would be transfered once they got ahold of the seller. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. Customer service all the way to your seat, 2000-2022 StubHub. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If they already have an AXS account set up the tickets will go in their account automatically. Site Map | After completing the account information, you may buy, sell or manage any seats in your account. When I sell tickets, do I have to deal with the buyer? Then when it sells and you are paid, you transfer it using the app. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. i assume they will try to get me to receive the tickets using axs again. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Customer service all the way to your seat, 2000-2022 StubHub. I had flown from TX to NY for this show with my friend. Transfer tickets to friends (for select events). So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Privacy Policy | Sorry we couldn't be helpful. The tickets will be delivered to the buyer automatically. Tap the gameyou are attending tap View All to see more games. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. I had read on other threads that sometimes the tickets don't transfer until the day of the event. Stubhub assured me my tickets would be available. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Use the same email you use on StubHub. If they already have an AXS account set up the tickets will go in their account automatically. If your friend already has an AXS account, the tickets will be transferred instantaneously. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Hey guys, I just joined this group so if this isnt allowed lmk. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Why did the venue decide to use AXS Mobile ID? We are changing the way you register and sign-in to the StubHub Community. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Official Tickets and Your Source for Live Entertainment | AXS.com It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. 2023 Crypto.com Arena. What are my options here? No, tickets must be scanned through the Rockets App or the AXS App. Click the Sell button next to the event in your AXS Account. At this point, you should see your tickets in the MLB Ballpark app. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! I bought two tickets to a New York Islanders game at Nassau Coliseum. Otherwise you have until your friend creates an account to cancel the transfer. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. and our To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Yes So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Cookie Notice What is transfer? How do I transfer AXS Mobile ID? For more information, please see our Thanks! As an event draws closer, venues generate the barcodes for each ticket. You've been successfully subscribed - thanks! On the review page, click the Transfer button to send the tickets. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Sorry we couldn't be helpful. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Sign into your AXS Account and click Listings. Theyll just have to create an AXS account to claim their tickets. Also, to make it even more . Yes Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Its up to you! So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Theyll also need to get the AXS app. Article. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Remember, your friends can always transfer tickets back to you. I purchased tickets for a concert back in February. After logging into the app, verify the tickets are available in the app. The tickets will be delivered to the buyer automatically. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Third-Party Resale Tickets: Everything You Need to Know. What is AXS Official Resale and where do the tickets come from? In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Press J to jump to the feed. However, we recommend that you transfer tickets to each person attending the event. I purchased tickets for a concert back in February. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. This is the QR code you will display upon entering the venue. Easy! All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. They said they would get in contact with the seller and have the tickets transferred over. They should be able to tell you if the tickets are active. Transferring Tickets. On the Review page, click the List Tickets button to finish. Click the Transfer button next to the event in your AXS account. Even if you call within 48 hours of your event, you will probably get no help at all. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). StubHub told me to call AXS and let them know this was due to the show being postponed. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Help us improve this article with your feedback. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. This will bring you to the page to confirm the correct email associated with the order. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Theyll also need to get the AXS app. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. The event staff will scan this digital barcode to let you and your party into the event. When fans have tickets they cant use, they list them for other fans to buy. Its up to you! How far in advance can I access my tickets? I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Bought tickets for a group? Help us improve this article with your feedback. No. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. The game is in 36 hours. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? From everyone at Vivid Seats, we hope you enjoy your event! Yep! Select the seats you would like to send. After that, the tickets will be theirs to use with the AXS app. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Bought tickets for a group? Manage Cookie Preferences In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Copyright AXS Mobile ID tickets are digital and cannot be printed for venue entry. Select the tickets to transfer and enter the recipient's information. Here's how it works: Click the Transfer button next to the event in your AXS account. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. The concert is tomorrow. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Browse your upcoming events and tap the ticket icon for the game or event you would. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Can seats be transferred to someone who doesnt have an AXS account? Click yes, retract now.And youre done! i will not book anything on stub hub as a result. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Never. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Your Privacy Choices | Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. To view your AXS Mobile ID tickets click on your initials in the middle. For more information, please see our The Rockets App is free to download and available in the App Store or the Google Play Store. There is no fee for transferring seats and you are allowed unlimited transfers. Show the tickets on your phone for everyone in your group. It got postponed and now we all cant go. All Rights Reserved. You also have the option of transferring and listing your tickets for sale prior to the event. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Theyll just have to create an AXS account to claim their tickets. If you already have an AXS account, the tickets will be transferred to your account automatically. Your AXS Mobile ID ticket will now show up. Nope. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Many fans find it best to TRANSFER the seats to their guests prior to the event. Press question mark to learn the rest of the keyboard shortcuts. The game is in 36 hours. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. If you see a Sell button next to your tickets in your account, you can sell them! Step 1: Download and Login into MLB Ballpark App. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. All Rights Reserved. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Show the ticket in the App at the entrance and get them scanned to enter. Review listing information and choose Credit Card for payout. Select the tickets to transfer and enter the recipient's information. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). After the switch, you will enter the email address you use to access the community in order to reset your password. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Do you know what number you used to contact AXS? Open the App and sign in to see your tickets. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat.