Do not make false or misleading claims about other users. You cannot deliver a substitute or replacement item, or withhold delivery, without the express consent of the buyer. I received an offer yesterday for an item on my Reverb watch list. Can I make them a new offer? The price stated in each item listing description must be an accurate representation of the sale. Some of the add-ons on this site are powered by. You'll then be able to check out and pay via the Purchases Page in the Buying section of your Reverb account. All shop policies must comply with Reverbs site-wide policies. Luckily, you have up to 7 days to return your item and set up a dispute and make it known to Reverbs team. By clicking Subscribe, I agree to receive exclusive offers & promotions, news & reviews, and personalized tips for buying and selling on Reverb. Selling Fees Example. They may take a little while to take it down (usually takes about 1 to 2 days), but youll have made their job a little easier. When you purchase a shipping label on Reverb, for either domestic or international use, you are responsible for ensuring that all fields are filled out completely and accurately, including size, weight, description (if any) and declared value (if any). Learn More, How to Easily Ship Musical Instruments Online. In addition, Reverb is not responsible for any issues you may encounter while items you ship using Shipping Labels on Reverb are in transit. Select Submit Offer. I've stuck things in my cart, waited, and then received a lower offer. Accordingly, Reverb retains the right to suspend or terminate a user's privileges for failing to consummate a transaction, but Reverb does not have a mechanism to force the completion of a sale or force acceptance of payment. https://reverb.com/page/preferred-seller-program, Guitar Amps That Are Likely To Go Up in Value, Axe-Fx vs Helix: A Comparison of Two Top Modelers. When an offer is accepted by either the buyer or the seller, it creates an order. Here are Reardon's five common-sense tips for achieving great results on Reverb.com. If 10 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.If your package has already left our wearhouse to custom or on the shipping way, then we need to charge $30 for the go and back shipping fee.Please be aware of the items you ordered are subject to the actual arrival status of the goods.There is . Because youre likely going to get paid anyway because in most cases Reverb tries to settle the dispute at their own cost. Scammers usually dont get away with this as easily on Reverb since the listing has to be confirmed and approved. As someone who sells every so often through reverb, I wouldnt send people offers, but hopefully it reduces the number of watchers to people who are actually likely to buy the item since people dont want to be spammed. With Reverb Payments, youre protected from any fake, faulty, or falsely advertised items.. This deal may be eligible for up to 2% cashback at eBay with Cashback Rewards, a program exclusively for Slickdeals members that enables you to maximize your savings by earning Cashback Rewards Points on select deals found on Slickdeals. Your Content and your use of Reverb shall not be false, inaccurate or misleading, fraudulent or involve the sale of illegal, counterfeit or stolen items. If you like this content, consider supporting this site by clicking the hyperlinks to products mentioned on this site. For a limited time, save in the Gibson European Demo ShopUp to 25% off select Gibson guitarsShop now. For a limited time, save in the Gibson European Demo Shop, Allowing Offers on Your Reverb Listings: How to Do It and Why It's Worth It. So just now I sent out offers for 15-20 items. Oops, looks like you forgot something. At no extra cost to you, any purchases you make through any of these links will earn me a commission. Reverb takes intellectual property infringement very seriously and has policies specific to Copyright and Trademark infringement located in the Terms of Use. Sellers may not charge excessive shipping fees. 5. By listing an item on the Site you warrant that you and all aspects of the item comply with Reverb's published policies. Make sure to talk about the condition, specifications, and any modifications you may have made to the equipment that could affect the value. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2023 Did I miss anything? Your email address will not be published. There are more steps involved than just posting an ad like on Craigslist or Facebook Marketplace. Offer buyers free shipping when they purchase a certain amount of gear from your shop. For the most part, sellers have high ratings and offer great service. June 11, 2022 . Both buyer and seller acknowledge and agree that transactions on the Site are between the buyer and seller. If the infringement is specific to a copyright, you may contact Reverbs Digital Millennium Copyright Act agent who can be located here. Cancelations resulting from the item being lost in transit or damaged during delivery are not typically considered "seller-initiated", because we understand that sometimes carrier mistakes are made. This message is automatically added when Slickdeals detects a deal with an active Cashback Rewards offer. 3. GearAficionado is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a way for websites to earn revenues by advertising and linking to Amazon.com. The most common scams I could find on Reverb are: Fake Listings. Nor can you sell certificates of authenticity independent of the actual instrument or gear to which it's attributable. Your listing shall not modify, adapt or hack Reverb or modify another website so as to falsely imply that it is associated with Reverb. Site administrator, and master of the dark arts. The first is to simply click the "Make an Offer" button in the upper right hand corner on a listing. Thats not to say that you cant fall prey to a scam. They can however lay a dispute about how much the item costs. how to send an offer on reverb as a seller USPS offers free shipping materials, which are great for shipping smaller items like pedals. I would check with the shop. Visits: 77833 Bio: A team of music industry professionals collab to offer unique services to anyone in Hip Hop industry trying to move their career forward. When it comes to fake listings, they often steal from other listings on other sites. GearAficionado Enjoy weekend savings on Fender, Gretsch, and more. If you end up buying products from these companies using these links, I get a small commission without costing you anything extra! Strumming Your Way to Success: A Beginners Guide to Playing the Guitar, Keeping Your Sound Strong: A Guide to Proper Electric Guitar Maintenance. If your Inbox is empty, you won't be able to continue. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. In order for Reverb to function optimally, Reverb sellers must adhere to the following standards governing their listing(s): Reverb is a unique marketplace for music makers everywhere. Once the scammer receives their payment, it becomes an issue between you and Reverb. Generally, when prices are set and a transaction takes place on Reverb, its not really something buyers can haggle you for. With every decision, we keep our entire communityincluding their cultural differences and opinionsin mind. This keeps a record of both payment and shipping available in case a dispute does arise. The seller is obligated to package and ship the order or otherwise complete the transaction with the buyer in a prompt manner, unless there is an exceptional circumstance as outlined in Section 7, Buyer or Seller Initiated Cancellations. Reverb is the new heavy-weight in the used gear market. To the extent that Reverb attempts to resolve a dispute, Reverb will do so in good faith based solely on Reverb's policies, and you understand that Reverb may use your personal information for the purpose of resolving a dispute. Advertisement Try turning the flash off, and using natural light whenever possible for best results. If you dont hear back in two days, then youre advised to contact Reverb Support. Do not interfere with another users business or listing(s). It has happened to me on eBay. Your listing shall not promote the sale of gear or the use of images that denigrate any Protected Class, unless there is established and recognized historic, artistic, social or political value in the gear or image. Do not take any transaction off-site, nor encourage anyone to engage in any offsite transaction of any kind. With that in mind, weve created the following community guidelines. The buyer can update their own shipping info. Avoid just copying the specs. If you have bought musical gear online anytime in the last few years you will have almost certainly seen listings from Reverb.com. The Gear Page is the leading online community and marketplace for guitars, amps, pedals, effects and associated gear. Treat online interactions as if you were talking face-to-face with potential customers. Every time it has been a US retailer. If you find a listing and upon going through it, find that its a fake listing, let the Reverb support team know. It is a very good idea to take photos and video of the item before and during packing. Cancelations requested by the buyer through the refund request tool only are not considered seller-initiated. Currency: You are fully responsible for the contents of any parcels you ship using Shipping Labels on Reverb. Unless you are comfortable with the possibility of taking a complete loss on an item lost or damaged in shipping, always buy shipping insurance for the full value of the item. As you can see fees can quickly add up! Reverb . I believe the email or message is something like Seller offered you a discount. You shall not violate any applicable law, statute, ordinance or regulation. Choose what option applies to your listing. Its just the inconvenience of it that I find so annoying. Below is what the sellers earnings statement might look like: Choose I agree to pay if my offer is accepted. See our list of prohibited items here. Slickdeals Forums Hot Deals Stage Right by Monoprice SB20 50-watt All Tube 2-channel Guitar Amp Head with Reverb $271.20 after . Drop shipping is the process of using chain shipping to have an item shipped directly to the Buyer from another retailer, merchant, or a source besides yourself and your shop. If the order has safe shipping, contact Reverb as soon as possible via our customer support team. Selecting Mint when the item has any cosmetic flaws is an easy way to have a buyer send the item back. Your purchases help youth music programs get the gear they need to make music. Online sales platforms including Reverb tend to side with the buyer if there is a dispute so it is important to be transparent and honest. Half of all counter offers made by sellers result in a sale. Promote or glorify hatred towards people based on: race, ethnicity, national origin, religion, gender, gender identity, disability, sexual orientation (Protected Classes), Promote or glorify current or historical hate groups, including their iconography, such as: neo-Nazi groups, the Ku Klux Klan, the Confederate flag, white supremacist organizations, anti-semitic organizations, misogynist organizations, anti-LGBTQ organizations or anti-immigration organizations (collectively Hate Groups), Use racial slurs or words or terms denigrating Protected Classes or supporting the Hate Groups listed above. If youre buying, look into the sellers reputation on the site and if youre selling, check the buyer is legit. Were proud of the friendly community of music makers weve built. Squier Lines Explained: Which Is Best for You? (Currently, Reverb does not offer dynamic shipping pricing like Ebay does.). Yes. Save to Lists. Memorabilia: Reverb accepts the posting of memorabilia on its site under the category of merchandise. While posting memorabilia is not prohibited, there are additional standards with which you are expected to comply, and which can be located. This cookie is set by GDPR Cookie Consent plugin. It was a legit offer from a retailer. that accurately reflect the condition of the item. Reverb prides itself on safety and customer security, but it does still encounter some scamming issues. Site administrator, and master of the dark arts.View all posts by Riff Lord , Your email address will not be published. 3. You can decide how quickly you want to sell by how competitively you price. Enter your offer amount. of an item. You may not misrepresent the item's location, or use another user's account without permission. We believe in music as the ultimate form of expression, and were proud of the steps that weve takenand will continue to take to ensure that all musicians feel welcome to explore, buy, sell, be inspired, and continue to express themselves with the help of Reverb. Go to "My Shop" and then click on the "Policies" tab. Seller-initiated cancelations create a poor experience for buyers. There are legal standards, and then there are the rules of the community. Grow sales by offering discounted shipping rates to buyers when they purchase multiple items from your shop. Online sales platforms including Reverb tend to side with the buyer if there is a dispute so it is important to be transparent and honest. WHOOP-DEE-DOO! In fact, 37% of all push offers lead to a sale on Reverb. Reverb does a decent job removing scammers from the platform, but they do exist. % of people told us that this article helped them. 1. Posted on July 4, 2022 by . Your item must be accurately described and be authentic. Reverb Seller Protection By continuing to use Reverb, you agree to these updates, and to our cookie policy. Going lower than 65% of the asking price means your offer will likely be automatically rejected courtesy of our Lowball Offer Policy. For all sales on the site,Reverb charges a selling fee of 3.5\% of the total sale amount (including shipping) after your item has sold. Please see . These are affiliate links. Just another site. I buy bulk bubble wrap from Amazon. There are a few ways to approach shipping. This cookie is set by GDPR Cookie Consent plugin. In general, we want our buyers and sellers to be kind, friendly, and honest and treat all members of our community with dignity and respect. Your listing shall not contain or transmit any code of a destructive nature that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information. Lastly, you have 7 days after shipping delivery to bring up the dispute or 14 days in the case of non-delivery. More important than the camera is to ensure that the item is well lit. $1,199 $2,019. It's happened to me as well, but I sadly don't recall if it was on Reverb or eBay. TONERIDER TELE HOT CLASSICS NECK A higher wind on Alnico III magnets makes our Hot Classics a must for the rock and blues player who wants more edge from their Telecasters. By using our site, you agree to our. Luckily, users have profiles and track records that you can check against them. Its GMS doubled . Price Appropriately. If the pickups were upgraded, are the originals included as well? This makes buying a simple process. If you agree to refund an item, you must issue the refund within two business days of your receipt of the product. With Combined Shipping, you choose which items are eligible for shipping discounts. Select "Submit Offer". If an item was lost in transit, you should work directly with the shipping carrier to file a claim. Be sure to factor in fees into your pricing! I took it! Off-Site Transactions/Void Transactions/Fee Avoidance. At the end of the day, this is mainly a time-waster of a scam. Click Submit Offer. Sometimes you make a legit offer, then find a better deal somewhere else, before the seller responds. Modern cell phones are perfectly capable of taking excellent listing photos. My Shop. Your purchases also help protect forests, including trees traditionally used to make instruments. Sellers may charge reasonable shipping and handling fees to cover the costs for packaging and mailing the items. Your shop may not contain a name deemed offensive, in Reverb's sole discretion. This article has been viewed 15,893 times. 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