Save. This proves to the store that the fish did die. When you follow our online process, a credit will be instantly placed and stored on your Sierra account for 60 days. Get Sierra Fish & Pets reviews, rating, hours, phone number, directions and more. In some situations, damaged merchandise may need to be shipped back to us. It is usually found at the bottom of our emails under the disclaimer. If a discount is applied to an item you will see Discount Details near the item. Website. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. (2023 Updated), Does Kroger Take Apple Pay? If a keycode has already been activated on your order, the keycode box will state "promo entered". However, some stores may not accept dead fish in certain locations. Finding Out What They Are Selling At Their Stores! Keep them heated correctly with heat pads, and temperature/humidity gauges. To learn about how we use and handle your information, please see our Privacy Notice posted on our website. Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit. Shop. To receive a refund or exchange, items must be returned in original condition within 40 days of your order date when purchased online (including items shipped to a store) or 30 days if purchased in store. Ellisha has been a freelance writer for over 15 years. 1. Any item not meeting the condition standards of this policy will be returned at the customer's expense. Just because you get our email/catalogs, doesn't mean you are registered for an account. In most cases you must attain a Return Authorization Number from a Customer Service Representative (1-888-THAT-PET). You may return any unused product within 60 days for a full refund of the item's purchase price to the original payment method used for the purchase. A Sierra Fish & Pets is open:Saturday: 11:00 AM - 11:00 AM Sunday: 11:00 AM - 11:00 AM Monday: 11:00 AM - 7:00 PM Tuesday: 11:00 AM - 7:00 PM Wednesday: 11:00 AM - 11:00 AM Thursday: 11:00 AM - 11:00 AM Friday: 11:00 AM - 11:00 AM. We do not profit from shipping charges or inflate the prices of our merchandise to cover the cost of shipping because we prefer a more straightforward approach keeping both product costs and shipping costs as low as possible. In the event of a change, a revised policy shall be posted immediately on this website. We . It depends from store to store. Due to the nature of the closeout business, we often receive items in limited quantities. Find something for your pocket pet to chew on like toys, treats, and sticks. Since items tend to sell out quickly; we recommend immediately placing an order for replacement items. You will be credited for the same price you paid for the fish. Most manufacturers allow us to accept returned defective merchandise, but some require that the customer return the product directly to them. After 60 days, any unused credit will refund to the original method of payment. Excludes AK, HI, all U.S. territories, possessions and all international orders. When you buy a fish, you hope to have it for several years. The item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. If this situation occurs, please attain a "Return Authorization Number" (call 1-888-THAT-PET) and follow the shipping instructions for returning unwanted, damaged, or defective merchandise. They have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. If you don't have a receipt and used your Pet Rewards account to purchase, we can look up that information for you. Sierra Fish & Pets was originally opened in 1972 under the previous name . You can only return your sick, dead and unwanted fish and get refunded for that. Must ship via truck within the 48 contiguous U.S. only. Your email address will not be published. When returns are over a certain size and beyond a particular weight, the retailer will require a specialized shipping method to be returned by the customer. Sierra Fish & Pets can be contacted via phone at (425) 226-3215 for pricing, hours and directions. You should inform them that the fish is sick, so they can also put it in a quarantine tank, so other healthy fish are not exposed to it. (10 Reasons), Does Lowes Have Curbside Pickup? Store Fish Type You Can Return Requirements; Petsmart: Sick, dead or wanted fish: 14 days return window Purchase receipt ID or driver's license home tank water sample: Petco: Sick and dead fish: 30 days return window for live fish Click picture of the product before returning Printed copy of Cali Bamboo's Return Authorization form Packing slip Re-stocking fee of 25% applicable Saturday 11am - 7pm. Must ship Standard Ground within the 48 contiguous U.S. only. When you buy a pet from PetSmart, you expect it to be healthy and live a full life. The item and original display package must both be in new condition. If you prefer a Traditional Exchange, Replacement, or Return simply print and fill out this form and use the prepaid FedEx return shipping label included within your package. In the event an item you receive does not meet your needs or expectations, you may return it providing: For online purchases: You must attain "Return Authorization Number" from a Customer Service Representative (1-888-THAT-PET) before sending any merchandise. For this information, you may have to find out from your nearest Petco store locally. Is It Possible To Bring Back PetSmart A Sick Fish? The best way to get it into the store without causing any harm is by putting it into a container with the fish tank water in it. (2023 Updated). See more definitions in our glossary located at the bottom of every page. Shop now for the best reptile products. History Our family began enjoying aquariums as hobbyists in the 1960's and opened our first pet store in 1972. While this is clearly stated in the return policy, it may come down to each store. That doesnt mean they will not make exceptions, and each situation is dealt with on a case-by-case basis. If they appear completely cloudy or are sunken in, its a sign the fish is dead. If a company offers free shipping on every order, it is likely that their item prices have been increased enough to cover this very real operational cost. Share. Your new fish may not get along well with the other fish in the tank, it may be too big or small for the tank, or it may not look or act how you expected. And the prices you got to be kitten me!! They may even be able to print off a copy of the receipt. Stop by an shop all the pet supplies for your dog. This is done to analyze what caused the death of the fish and if its safe for other fish in case you opt for exchange. Train them with harnesses, head collars, and muzzles. Whether you have your first cute little kitten or have a house full of cats. If the item is received and meets our return policy timeframe and condition guidelines, the refund will reconcile to the original method of payment. If you are a repeat customer they also give discounts:). Please tell us your preference by contacting Customer Service. But sometimes there may be incidents when the fish dies within a few days, falls sick or does not adjust to the environment. They have detailed information on their website that tells you everything you need to know about these three fish breeds. When you bring a fish home from a pet store, you dont bring it with an intention to return. There have been few complaints about some stores not accepting returns. Extended Stay America Orange County Brea Pet Policy Extended Stay America Orange County Brea accepts two pets of any size for an additional fee of $25 per pet, per night up to a maximum charge of $150 per pet, per stay for the first month, and $50 per pet, per month for each additional month. Flooring returns require a minimum of five boxes bought, while transition returns require a minimum of five pieces bought. During this time, it could be spreading its illness to other fish in your tank. Dog Adoption Events and Low Cost Vaccines at Sierra Fish on weekends Check upcoming. We have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. Which Item Should You Bring With When Swapping A Fish? Nauturalize your FW tank with Live Plants Plants form beginer to expert and all levels in between. It will guarantee the fishs secure and efficient transportation and transfer to PetSmart. PetSmart does allow you to exchange fish. No, Petco does not allow a return for those fish that you buy from other stores. A keycode is an alpha-numeric code (ABC12345) used to apply a specific offer to your order. This will allow you to treat the water and correct these issues before you buy more fish and add them to the tank. Sierra Fish & Pets was originally opened in 1972 under the previous name . Why Is Mediterranean Food So Expensive? This fee covers return shipping from you to us. It has fish varieties from the family of freshwater fish, saltwater fish, invertebrates and pond fish. You must have a receipt for the fish, and you must return it to the same store where you purchased it. It also allows you to buy many varieties of live fish from its stores. Hope you can find this article on Petsmart return policy fish helpful. Please note: item (s) must be new, unused, in original condition and box, including all parts . Can Small Animals Be Returned To PetSmart? Your email address will not be published. Only one (1) keycode can be applied to an order. Free shipping is never truly free. Fuel contained within certain products restrict them from being sold online and shipped outside of the 48 contiguous U.S. Climbing and other related activities are inherently dangerous; anyone purchasing or using equipment for this purpose is personally responsible for getting proper instruction on its correct and safe use. Stay with me through this article as we get down to the nitty-gritty of returning fish to these stores. Required fields are marked *. Quarantining the fish will allow you to observe it to make sure its healthy before you expose your other fish to it. Sierra Fish & Pets 601 S Grady Way Renton WA 98057 (425) 226-3215 Claim this business (425) 226-3215 Website More Directions Advertisement Sierra Fish and Pets is more than pet food and supplies. (2023 Updated), How Late Does DoorDash Deliver? * Disclaimer: We do not buy, sell or provide service, we only share with you our trusted sources, and experience. May 21 @ 11:00 am - 3:00 pm. Due to the closeout nature of our products, items in low quantities are not guaranteed until they ship. If your merchandise arrives damaged, please contact a Customer Service Representative to report the damage. 30-Day Return Policy If you are not completely satisfied with an item, you may return it within 30 days from date received. How Much Does It Cost To Put A Dog To Sleep At PetSmart? Harrisons, Volkman, Kaytee, Zupreem just a few brands we carry. You should bring back this fish to the pet store as soon as possible. The tank is also equipped with powerful 3-stage integrated filtration system and an infrared remote control that allows you to select between several colors and special effects. Our policy is to break even on shipping and handling charges. Any deviation from these criteria may result in a restocking fee. Out of the 2-week return duration? (2023 Updated), Why Is Chilean Sea Bass So Expensive? As far north as Everett, as far south as Tacoma, call us for information on any type of aquarium servicing. We will first see the return requirements for Petsmart, followed by Petco and then Pet Supplies Plus. For beginner to expert all the aquascaping rocks and woods plus all the tools, additives and CO2 supplies to go with them. When she isnt writing she enjoys traveling with her husband and two sons, hiking, fishing, kayaking, and coaching baton twirling. Pet Supplies Plus allows refund and exchange for dead fish within 7 to 30 days of purchase, depending on the store policies. For returns information, please reach out to Petco Customer Service at 1-877-738-6742. Don't forget litter box and cat litter. For live fish and invertebrates, returns and refunds arent offered. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. We have a complete aquarium service team that offers design, installation, and maintenance services for your home or office. PetSmart replaces and exchanges fish for a variety of reasons, and as long as you have part of the fish and the receipt, they will accept your return. If your fish is sick, it may not show symptoms for several days. The store, however, only allows a return for freshwater fish purchased in-store. The staff will consult with you if your returns meet the criteria to be accepted. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. Lots of new lighting options for your reptile enclosure New Halogen lighting systems with mini halogen. All of our made for a major retailer/brand items offer significant savings off their original retail price. Learn about the Returns & Exchanges policy at That Fish Place - That Pet Place and thatpetplace.com. When your order has been shipped, you will receive a shipment confirmation email. Avoid using tap water since it may be harmed by it. Check out our selection of lighting and decor that can change to look of any aquarium. Awesome Local pet and fish store. Small animals such as hamsters, gerbils, and fish (but not birds, rodents, or more exotic creatures) can be returned within two weeks of the initial purchase to PetSmart locations with your receipt. We remind all our customers of our Air Rifle Policy, which remains in effect. Shop for your canine companion here. 11AM-7PM Sat If signed into your account, click on the track package button(s) to see the status of your order. You will find some of the best quality products for your dog, cat, bird, reptile and small animal. Not eligible for special shipping offers. Family owned full-line pet supply store servicing Renton and surrounding areas since 1972. A The phone number for Sierra Fish & Pets is: (425) 226-3215. If an "almost gone" label appears next to an item, the sell-out risk is very high. There is no provision for selling your betta fish at Petco even if you bought it from them. 11AM-5PM Sun Halogen lighting systems supply daylight and heat, T5 and coil UVB lighting gives all the UVA and UVB needed for your animal. Please refer to the guarantee policies posted on the Livestock FAQs page for more information. If you buy a fish from PetSmart and it passes away, you can return it within 14 days of the purchase date as long as you have the receipt. Occasionally, we are able to reorder a product, but closeout items are typically unable to be reordered. Click the link and write in Sierra Fish & Pets. Is It Possible To Bring Back A Used Fish Tank? Sierra Fish & Pets has been offering friendly knowledgeable advice to our customers for over 40+ years and continue to gain loyal customers with everyday low prices and our professional pet advice. And, as proof of purchase, you will also need the original purchase receipt. For returning live animals, it is generally expected that you follow all safety precautions to avoid potential harm to the animal while taking it for return. PetSmart wants to keep their customers happy, and they offer a return policy that makes it possible for you to return your fish to the store for any reason within 14 days. We are not responsible for damage to returned merchandise caused by insufficient return handling or for return postage costs. When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. Shop. I tried doing it myself(after, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. All bikes are pre-assembled by a certified bike mechanic to ensure bicycle is complete and functioning properly. Yes, Petsmart allows a return of sick fish within the time frame of 14 days after your purchase. You assume all risks associated with ownership and use of the knife, and will not hold Sierra responsible or liable for any injury resulting from ownership, use, misuse, or defect. Sierra Fish & Pets is located at 601 S Grady Way Suite M in Renton, Washington 98057. Get the cat items you need to keep you feline happy. We would rarely allow a healthful animal to be returned. This allows you to have plenty of time to take your pet home, see if it adjusts to its new life, and decide if its the best pet for you. Bringing a fish home can be a fun and exciting time, but if something goes wrong and the fish doesnt work out, you might be worried about returning it. All parts, accessories, warranty cards, instructions, ect, must be enclosed and unaltered. Always read the manufacturer's warranty included with the product when you unpack it and keep invoices as proof of purchase. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. 11AM-7PM Mon-Fri PetSmart tests water for free and will be able to tell you what is safe and what isnt. PetSmart requires that you have a copy of your receipt in order to return any fish for a refund, exchange, or credit. The helpful staff there will ensure that all fish remains are removed from the aquarium, free of charge. Sierra Fish & Pets is a 7200 sq ft full line pet store that specializes in all around pet care. If you used PayPal and PayPal Credit to make the original purchase, learn more about how to receive refunds through these third-party payment options. For livestock purchases: Return procedures for live or deceased animals varies. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, Kristin C. said: I needed to get my dogs nails trimmed. Both fresh and Saltwater. Sierra Fish & Pets | Renton WA (Updated 2023), Why Are Diamonds So Expensive? Use the return label provided during the online process or in the original box to ship the return item back to Sierra. To carry their product, we have reached an agreement with these vendors to not advertise the actual brand name. Yes, you can return whichever fish you purchased from the Pet Supplies Plus store. See our selection of cat toy, cat treats, or cat furniture. Shop for your canine companion here. All of Sierra boats are cosmetic 2nds and may come with minor blemishes, not unlike those that are the result of one or more outings. Process your items online within the returns timeframe, to create Instant Store Credit. We can only refund standard Ground UPS, 4th Class US Mail or FedEx Ground postage on defective or damaged merchandise. Requests for item exchange using the traditional method will be subject to availability. Create the ideal habitat for your reptile by shopping our reptile supplies. You assume all risks associated with ownership and use of the rifle, and will not hold STP responsible or liable for any injury resulting from ownership, use, misuse, or defect. Cheyenne, WY 82007-1898. Yes. We carry the best bird foods, supplies, and cages for your feathered friend. If you intend to forward or transship product from a U.S. address you assume all responsibility for that including any delivery beyond the U.S. address as well as any duties, taxes and restrictions. Must ship Standard Ground within the 48 contiguous U.S. only. Can You Swap A Sick Or Unwanted Fish For Other Fish? PetSmart fish policy can assist you if you need to return your stray animal pet. If the gills are not moving, the fish is no longer moving and might be dead. For any refund, ropes must be returned in original coil, have original hangtags and plastic wrapper. USE OF THIS SITE CONSTITUTES ACCEPTANCE OF OUR TERMS OF USE AND PRIVACY POLICY. We are considered one of the top rated saltwater aquarium stores in WA. Hence, they ask for purchase receipts. Get any bird the correct bird foods or treat stick. The credit can be used instantly to order an exchange or replacement item, even before the return merchandise has been received (must be received within 10 days). And when it comes to fish, Im very particular about the store brand. If the fish is alive and healthy, Petsmart sells the returned fish to other potential customers. Sierra Fish & Pets was originally opened under a different name at the time, Fish Gallery & Pets. Clear . The return policy allows you to exchange the fish for the same type of fish or exchange it for another type of fish of the same price. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. If you are a California resident, you may ask us to refrain from sharing your personal information with third parties for their marketing purposes. Due to varying international restrictions, Sierra cannot ship food i.e. See our International return policy.) as the full amount of these methods of shipping cannot be refunded. Want to know how to return an ill or dead fish to PetSmart, as in PetSmart return policy fish? returns will not be accepted. You understand and agree that air rifles by its very nature may be dangerous and potentially lethal. Some shipping companies require that a representative inspect the damaged package. We will process your return or exchange after it arrives. No, Petsmart does not accept the return for fish bought from other stores. These are Petsmart, Petco and Pet Supplies Plus. We Offer Curbside Pick-up and On-Line Shopping, Copyright document.write(new Date().getFullYear()); SIERRA FISH & PETS. Adopt and shop all your cat foods plus toys and treats.