Customer service is available Monday - Friday, 8:00 a.m. - 8:00 p.m. EST. they said there's no email, no way to submit it through their site, no phone number. Seems their reps are not aware of this. Digital wallets on your smart phone, smart watch, and wearable are supported today, including Google Pay, Apple Pay, and more. If you do not have a contactless card today, you can request one from your bank or financial institution. Distribution and use of this material are governed by Also, right before disconnecting I asked if the card could be added to a digital wallet. OMNY readers are the face of the MTAs new contactless fare payment system. If not, I will be very disappointed. If you leave state service, you have 90 days to spend the balance on your Commuter Card. You will need to tap your payment method for each person that is riding with you. What happens if my Commuter Card is lost or damaged? Use it to buy tickets, vouchers, and monthly passes for the train, subway, bus, ferry and/or to pay for vanpooling and parking as part of your commute to work. The screen will instantly confirm if the tap was successful . Simplified administration with a rewarding member experience. Your fares are currently charged individually for each trip. Important: You must use the same payment method throughout each individual trip to qualify for benefits like free transfers. Like contactless cards, smart devices also use contactless technology. I would not have known. The figure is based on average tax rates, including state, federal and FICA taxes.Return to content. Have your Reduced-Fare MetroCard and your credit/ debit card handy. News Corp is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content and other products and services. Before you can make fare payments with your smart device at OMNY readers, you will need to add your bank card to your digital wallet. Meyer announced Wednesday that customers using a transit benefits provider -- like WageWorks or TransitChek -- will soon be able to use the OMNY system. However, you can access your trips and charges associated with your payment method online. Digital wallets are mobile applications that allow you to make payments with smart devices, such as your smart phone, smart watch, or wearable. Have any updates been made that would allow these 2 to work together? PRE-TAX BENEFITS. The WageWorks Commuter Card is a quick and easy way to pay for. Refer to the user guides and settings for your smart device and digital wallet to learn more. Questions about your WageWorks Commuter Card? HealthEquity does not provide legal, tax or financial advice. Learn more. By accepting, signing or using this Card, you agree to the terms of the Cardholder Agreement. Location. I am an Employer You can register for an OMNY account or sign in to troubleshoot issues with your payment method. is a pre-tax benefit that helps NYS employees save money on public transportation costs and contributes to a greener environment. It is possible that your payment method has been blocked if we have not received payment for a prior fare. The card will say RF on the back. The WageWorks Commuter Card is the quick and easy way to pay for qualified public transit and parking expenses using your WageWorks Commuter benefit account. All rights reserved. Cards issued on the Visa, Mastercard, American Express, Discover, and JCB networks are accepted today. After two consecutive payroll deductions, your commuter pass will be ordered. Non-reloadable prepaid cards and gift cards cannot be used at this time. See, https://new.mta.info/fares/subway-and-bus/balance-protection-program, Public Transportation and Vanpool Vouchers or Passes. I just load money onto my pass using my payment card, and Im on my way. If you have any remaining post-tax funds, they will be returned to you. Select "Enroll in Commuter" then select "Transit.". Join our webinar to learn the commuter basics. I am an Employee 2019 Metropolitan Transportation Authority. If you have a temporary card because you lost your permanent Reduced-Fare card, you can make the switch to OMNY. Send payments directly to your parking provider, Get monthly transit passes or tickets mailed to your home, Get reimbursed for eligible out-of-pocket parking expenses, Load funds onto your smart card or debit card. The card cannot be transferred between employees or employers and has a maximum balance limit of $2,500. If you switch between payment methods during an individual trip, your transfer will be treated as a new trip, and you will be charged for your transfer. If I have a temporary Reduced-Fare MetroCard, can I switch to OMNY? Certain bank cards cannot be added to digital wallets to make contactless payments, so check with your bank and your digital wallet provider for more information. $127/mo subway pass. Simply log into your account and fill out a simple form to have eligible expenses paid directly from your account. When you switch to OMNY, you can keep using your Reduced-Fare MetroCard until you spend down any remaining value or the card has expired, and then use OMNY for all future trips. Commuter Benefits Pre-Tax Limit Increased to $300/Month The IRS has announced that for the tax year 2023, the monthly pre-tax limit for commuter benefits has been increased to $300 per month for both transit and parking. good question. To see the site as intended, we recommend using a newer browser like Google Chrome, Safari, Mozilla Firefox, or Microsoft Edge. Many banks and financial institutions have started switching to contactless cards to make payments faster and more secure for their customers. transit funds cannot be used for parking services and parking funds cannot be used for transit purchases. Don't pay taxes on it, too. If your Commuter Card is damaged or lost and you buy a pass out-of-pocket, you will be reimbursed up to the available balance on the card. Get Karen Schroeder's email address (k*****@wageworks.com) and phone number at RocketReach. Just choose your preferred payment method, tap at an OMNY reader, and go! BRI launched support with a contactless card and digital wallet support on 7/1/2020: https://www.benefitresource.com/blog/bri-new-digital-wallet-options/. You cannot switch between your contactless card and other payment methods and still obtain your free transfer. On your pay day the account gets funded by your payroll deductions that you assign according to your monthly commuting needs. Or you just buy an OMNY card when those are available. This agreement affects your rights. Youll love the swipe-and-go convenience of this card. For MTA commuters: if you use your Commuter Card to purchase a 30-Day Unlimited Ride or 7-Day Express Bus Plus MetroCard it will be covered by the MetroCard Balance Protection Program. We will continue to expand OMNY card availability to more retail locations throughout the region, install new vending machines throughout the system, and more. Once you have resolved the issue with your payment method, there are a few ways to start using OMNY again: What can I do if my payment was not accepted at the OMNY reader? But technology delays at third-party administrators of commuter benefits programs mean that thousands of riders will continue to swipe their MetroCards to enter subways and buses and not switch to the new system anytime soon. To ensure that the fare is charged to your preferred payment method, please select the card in your digital wallet that you want to use and tap your smart device on the OMNY reader. No other forms are required. The Commuter Check Prepaid Mastercard is the perfect solution for the modern commuter that park and ride or take public transportation. Click here to learn more about OMNY readers, including what the OMNY reader screens mean. We are pleased to announce that the NYS-Ride commuter benefit will now be administered by Edenred. Try for free at rocketreach.co . Changes or cancellations must be made online by 11:59 p.m. EST by the first of the month, two months before the benefit month. I was told yes. Username Name selected when you registered. Easy ordering and payment for members and administrators. Any unused funds will remain available for future use and roll over from month to month. Albany, NY 12223, This page is available in other languages. Several commuter benefits providers are beginning to issue contactless cards or allow cards to be added to digital wallets. Contact Edenred at(888) 235-9223. The more employees who sign up for transportation benefits, the more the employer can save. Please read it carefully. OMNY is a service provided by the Metropolitan Transportation Authority. That would be awesome, but I'll believe it when I see it. For example, if you tap your contactless card to ride the subway, you must tap that same contactless card to obtain your free transfer to a local bus. Finally select "MetroCard" as the service provider. For customer service, call 1-833-584-8109. guess what, THEY ONLY RECEIVE HAND WRITTEN COMPLAINTS. Very disappointed by WageWorks non-support; seemingly lots of requests (Twitter, other forums) going back years about Apple Pay/Digital wallet support, well before the OMNY launch. The NYC Commuter Prepaid Mastercard may only be used for qualified commuter benefit purchases in accordance with IRS Tax Code 132(f). For example, if you order a pass on August 2, your order will become effective for the transit pass you will receive for November. The card will not include your photo, but it is solely for your use as a Reduced-Fare customer. Depending on your income, you may receive a slightly lower Social Security benefit at retirement because of yourNYS-Ridepre-tax contributions. If you have more than one card linked to your digital wallet, make sure to choose which card you want to use before you tap it at an OMNY reader. The Commuter Card is a debit card that you use to make purchases at participating ticket vending machines. Carpool options from most Ride Share Services, Personal car, personal van, or casual carpool. These two funds will be maintained separately too, i.e. Cards issued on the Visa, Mastercard, American Express, Discover, UnionPay, and JCB networks are accepted today. Monthly administrative fee: $1.25 (paid by the City). Therefore, theNYS-Ridereduction of social security taxes could slightly reduce Social Security benefits for people below the Social Security wage maximum. Don't pay taxes on it, too. No credit card required. You must contact customer service to report the missing order within the first three business days of the month. Is this published anywhere? If you make, change, or cancel your order online after 11:59 p.m. EST on the first of the month, it will be considered an order for the next deadline. Lost fare media or vanpool vouchers or passes cannot be replaced. 2. Choose how, when, and where to pay the fare: Check if your contactless credit, debit, or reloadable prepaid card has the contactless symbol on the front or back. Up until this point, transit benefit. Choose the amount of money to pre-load on the card each month and use it to buy different fare options depending on your commute. Securely access your trip history and transaction activity in your personalized dashboard. This program is sponsored by OER and administered by Edenred Benefit Solutions (Edenred). When is the money loaded on to the Commuter Card? . If you prefer to pay with an MTA-issued Reduced-Fare OMNY card, you should keep using your MetroCard until Reduced-Fare OMNY cards are available in 2023. Until March of 2020, the average travel time to work was 26.6 minutes (), the longest commute time since the census began measuring one-way commute times in 1980.While many essential medical workers and production and supply chain employees have certainly still been getting themselves to a physical work place each day; Gallup reports that up to 62% of the . Use the same card or device for both legs of your trip to get a free transfer. It's definitely importantly to have contactless and preferably Apple Wallet capable cards as otherwise I'll have to be touching the subway machine every time I occasionally need to buy a single Subway ride and the bus only accepts unlimited metro cards or quarters. You will need to use another form of payment to complete this transaction. Cards issued on the Visa, Mastercard, American Express, Discover, UnionPay, and JCB networks are accepted today. Monthly pre-tax payroll deduction: any amount up to $300. You're paying enough for your commute. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising.