The next question was what does API stand for, which I gave the answer. The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. If hired at Dnata you can be assured that I would exceed your safety expectations. Were you asked to take on a particular task, project, or responsibility that gave you a strong sense of enjoyment? Interviewer asked me about 7-8 questions and I got the offer next week after the interview. I interviewed at Dnata (Sydney). Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. I was also processed for final interview. With that said, I can certainly work in an unpredictable environment from time to time. Be the first to find this interview helpful, Its all about situation. What is top of mind when it comes to filling this role? You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. Aydanos a proteger Glassdoor verificando que eres una persona real. dnata International Airport Operations When workloads increase, stress levels do too. Maybe they were unmotivated or preoccupied with their personal life. I believe it's easier to 'do' rather than 'tell.' The process took 1 week. I submitted my application through email. The process took 3 days. - Is there anything from my background and experience that I can clarify for you? - collgues de tout type comme par tout. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Working for Dnata gets you recognised and other companies want to grab you. Would you mind sharing with me your favorite source for transportation-related news?". This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. "In additional to my regular responsibilities, my previous employer also asked me to be the head of our social committee. excuses voor het ongemak. Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. ", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees. We strike a balance between doing things our way leading to service consistency and encouraging our people to use their initiative to find new and imaginative ways to solve our customers challenges. Nous sommes dsols pour la gne occasionne. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). I couldnt complete the last two. I link the questions down below. Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs I was asked what does JSON stand for and got the first two letters (what is this school)? Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . {%selectedMarker.country%} para nos informar sobre o problema. Lamentamos pelo inconveniente. I submitted my application through email. Be sure to complete your answer by telling the interview what the outcome was. A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. . ", "That is a great question, and I appreciate that you consider continued education options for your employees. Glassdoor users rated their interview experience at. Downvote 4. ", "I try to leave the small, quick tasks for last. When factoring in bonuses and additional . I do this to ensure that the more complicated parts of my projects are taken care of right away. message, please email "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. Glassdoor users rated their interview experience at Dnata as 57.1% positive with a difficulty rating score of 2.43 out of 5 (where 5 is the highest level of difficulty). Everyone has something to offer using their unique qualities.". Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. Give the interviewer a brief overview of the apps you have experience using and assure them that you can learn their internal system, should it be new to you. The recruitment coordinator immediately called for an initial interview after passing the paper screening. I couldnt complete the last two. Once You Subscribed, Don't Forget To Verify It From Your Email Address. I am self-driven and have no problem taking the initiative to get the job done. Sheikh Zayed Road Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. After a week, I was called to report to start my duty. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. Search job openings, see if they fit - company salaries, reviews, and more posted by Dnata employees. {%selectedMarker.streetAddress%} ", "Yes, I have been asked to lie on the job before. Ci I am quite proud of this initiative because it is not only financially responsible but also environmentally friendly. In addition to all of this, I see that Dnata puts an important focus on carbon footprint. We seek the highest quality of customer service for you, at every stage of the dnata experience, regardless of your goal, destination, or needs. Dubai ". Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. This site uses cookies. Get started with your Free Employer Profile. It didn't take much time before our manager noticed this particular individual was slacking. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Outgoing individual, with a keen interest in the service sector of the aviation industry, supported by work experience and the willingness to learn. Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. ", "In my first position out of college, I worked with a person who enjoyed gossip in the workplace. Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken. The you ill have a hirevue interview. Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. Be prepared with specific examples from a recent news story or client reviews. Why do you specifically want to work for Dnata? I certainly enjoy the challenge!". per informarci del problema. I interviewed at Dnata (Ho Chi Minh City) in Mar 2021, Easy, just need a drug test to pass and very easy questions like what when were there a time you had delt with a difficult passenger and how do you handle your stress in a difficult time. We do not have advertisements on our pages but we do try to make money through paid-memberships. Perhaps you earned individual awards, accolades, or scholarships. The first interview at dnata. ", "While researching Dnata and the local market I did see that there are a few competitors in our area. and Terms of Service apply. ", "I find myself getting along with most people at work. Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. If you want to ace your upcoming interview, practice with our topical-based interview question sets. There were a few key takeaways from this experience. Job Location: Dubai, United Arab Emirates. - collgues de tout type comme par tout. an. Plan B is always ready to go.". I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. Simple and easy to understand the process. A hiring manager is going to want to know that they are hiring a change agent for their organization vs. a friend for their employees. "The bulk of my industry related education has been on the job training. enviando un correo electrnico a Please help us protect Glassdoor by verifying that you're a If I were to be asked to lie, I absolutely would not do that. dnata Airport Operations 7 Dnata Passenger Service Agent interview questions and 2 interview reviews. We should prepare about our self very well. Our date tracking prior to 2019 was not accurately kept. Be the first to find this interview helpful, All Qa realated question manual test cases, Its all about situation. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. It was tedious work, but I knew the result would be worth the time and effort.". What is the interview process like at Dnata? The next question was what does API stand for, which I gave the answer. First you will have an assessment test which is basically you need tackle the time limit. I was also processed for final interview. "I completed my Engineering degree in 2011 from University of Florida. ", "I have been meticulous when paving my career path. Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. The process took 4 weeks. Fax:{%selectedMarker.faxNumber%} Answer dates might appear two to three weeks before they were published. The two sectors bring their challenges, so it is difficult to choose a preference. It's always a great idea to have questions ready for the interviewer. "My previous company did not allow for a lot of employee feedback or input so I chose to focus on ways that I could better my performance instead. You cannot change others, but there is always the option to upgrade yourself! However, we take things well beyond that initial induction. Dubai Sorry I couldn't remember the acronym for one! Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs We are sorry for the inconvenience. To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities. Other online job site8 %. Si continas recibiendo este mensaje, infrmanos del problema Ensure all equipment used at the designated work location is in good working order and report any maintenance requirements to the senior management on duty. ", "I am looking for a long-term career opportunity within the transportation industry. 1.Technical 2 technical 3 managerial 3 round of interview. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Employee referral22 %. {%selectedMarker.postalCode%}, Tel:{%selectedMarker.telephone%} This question challenges you to think about how you act as a leader in your daily life. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. However we know that its what we do afterwards that makes all the difference to them achieving their full potential. A potential employer will often base their offer on your current salary. We should prepare about our self very well, I applied online. 2 + years experience in a Customer Service role. Lack of benefits. "For the past four years I have been working with ABC, in the private sector. I would be delighted to work at Dnata. The worst way to answer this question would be to say 'I didn't have the power to change anything in the organization, so I quit.' Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. . It's a better way to conduct such interview method. Our interview questions and answers do not represent any organization, school, or company on our site. I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel. They were lively and effective, and sales increased by 23% in the first 90 days of implementation. In my current position, I have had zero accidents in 3 years. How do you manage the stressful times? We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. I was asked did I google it? {%selectedMarker.addressLocality%} "I am happy to comply with any background check required. Just yesterday I headed up the installation of a new software module. However, being a dynamic leader can make you a proponent for change in the organization. Glassdoor users rated their interview experience at Dnata as 82.8% positive with a difficulty rating score of 2.46 out of 5 (where 5 is the highest level of difficulty). United Arab Emirates, Tel:+971 4 3166666 We should prepare about our self very well. | . Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. First you will have an assessment test which is basically you need tackle the time limit. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Software Engineer (2) Baggage Handler (2) Auxiliar De Rampa (2) Corporate Travel Consultant (1) Contracts Administrator (1) Passenger Services Agent (1) Intern (1) Airport Customer Service (1) Senior Software Engineer (1) malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. I have learned a great deal from both public and private work. It's great to see their excitement for what's to come, and their passion for the industry. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. The interview process at DNATA is long and strenuous as there are many preliminary rounds. Some roles require one or more of the . This was disgusting behavior from an interviewer to question my integrity. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. . I interviewed at Dnata (Dubai) in Sept 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. I have three years' experience in public transport and four years' experience in private transportation. real person. With that said, I also bring public sector experience from earlier in my career. I interviewed at Dnata in Feb 2023. Si vous continuez voir ce Read more interview questions at dnata. People cannot deny the ways that you impact their life, regardless of how they feel about you.". Recruiter contacted me11 %. Candidates interviewing for Vice President and Software Engineer rated their interviews as the hardest, whereas interviews for Airport Customer Service and Civil Engineer roles were rated as the easiest. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. I appreciate diversity in the workplace! Dubai Proficiency in spoken and written English. Timezone:{%selectedMarker.timeZone%} Mumbai Area, India. Dates shown above are approximate. Any current certificates and tickets are helpful to bring with you to the interview. A waste of my time! You have a few leadership opportunities posted online. Other21 %. I worked very hard! Sorry I couldn't remember the acronym for one! "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. My co-worker wanted to go home, and he suggested that I lie about our count. Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. I am a firm believer in the idea that feedback should be implemented quickly after it's given. Often we will leave the tasks that we don't like for last in the act of procrastination. I feel that this particular position would take my career exactly where it should be. Onze This way, nothing comes back to bite me later on, as the deadline approaches.". In our search for continual improvement, we look outside our own industry, actively partnering with other organisations to share knowledge and learnings - all with the aim of improving our employee experience and the service we provide our customers. If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. Are you able to be productive in any environment? Upvote 14. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. 1.Technical 2 technical 3 managerial 3 round of interview. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. Strong support professional with a Bachelor of Business Administration (B.B.A.) "I feel that it is a vital approach to create alternative scenarios in all situations. The topics included energy efficiency and recycling.". Help the interviewer to determine which personality type you are by answering this question clearly. )- Exhale. I learned how to concentrate through chatter or disruption better than before, and I perfected my skills at refocusing someone else to the task at hand.". P.O Box 522, Vice President Commercial pour nous faire part du problme. I would much rather be a dynamic leader. verdade. This site is protected by reCAPTCHA and the Google "I am always interested in learning more about this industry and the changes that are taking place. Disculpa Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. Generate a list of pending requests from DMIS to analyse advance work load profile. I applied online. Walk in Interview in Dubai Today & Tomorrow UAE (March 2023), Radisson Blu Careers in Dubai 2023 Job Openings, Dusit Thani Hotels & Resorts Careers in Abu Dhabi 2023, Abu Dhabi Airport Careers (ADAC) Job Opportunities 2023, Emirates Flight Catering Careers in Dubai 2023 EKFC Jobs, Emirates Careers Passenger Medical Response, dnata Jobs 2020 Required CUSTOMER SALES AND SERVICE AGENT. "My current work situation is quite independent; however, I do volunteer on a weekly basis at the local homeless shelter. "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. After a week, I was called to report to start my duty. This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. "I have recently implemented a schedule that allows for ride-sharing rewards which have cut down on our company's fuel expense by $9000 per month. Amongst other general interview questions, I was tested on what do acronyms stand for. One example of this would be the telephone sales scripts that I crafted for our inside sales team. Anonymous Interview Candidate in Dubai . "I handle stress very well, and when you call my references, they will attest to this fact. If you continue to see this Interview questions and answer examples and any other content may be used else where on the site. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie "I do consider myself to be a creative individual. This year I wrote a new procedure manual dedicated strictly to cost savings efforts. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. Every new dnata employee, regardless of location or company, receives consistent training on their first day. ", "I have a balance of experience between public and private transportation. Description of the Company (History, work style, salary etc) Talked one to one in the office Question was introduce myself, currently job role, What is good customer service, I applied online. Interviewed through hireview app. Also, what types of career growth opportunities would follow this position? the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . Employee engagement went up, and some powerful connections were made. 1 Dnata Pax Service Agent interview questions and 1 interview reviews. My experience was great during the interview session. Interviewed through hireview app. 3 round of interview. This approach will show the interviewer that you are open to coaching and willing to expand your knowledge to make yourself the perfect fit for Dnata. Answered April 24, 2018 Answer See 3 answers You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. Without a healthy work environment, morale will be low which creates an environment that fosters accidents and low productivity. M.Roxas Highway Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay We are proud that our reputation attracts talented and motivated people. Therefore, any date prior to 2019 might not be accurate. Talk about your education experience and be sure to highlight any areas of excellence. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Able to work under pressure, and possess good problem-solving and communication skills. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Customer Service Agent salaries at Dnata can range from 12,143 - 25,205 per year. Talk to the interviewer about your ability to create a variety of potential scenarios. "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. Perhaps they have multiple departments or locations. This allows us to improve and customize your browsing experience. I am proud of my 3.90 GPA. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. I believe there are always opportunities for leadership - you have to keep your eyes open! - Is this a replacement search or a newly created role? I want to grow and improve so the more specific my supervisor can be, the more helpful it is. I feel that this role with Dnata is a perfect next step in my career right now, but I also see room for future career growth here. I will always be myself and keep my integrity first. Self-motivated individual and strongly believes in teamwork. - What do you see as the biggest change in this industry over the past 3 years? 37 Dnata Customer Service Agent jobs. One to one interview, the process was quite relax. You must create your own answers, and be prepared for any interview question in any interview. I refused to lie, and we stayed late. There are also a couple of blogs that I follow including Transport Data and Transport Now. Amongst other general interview questions, I was tested on what do acronyms stand for.