Gateshead Council aims to complete the backlog by late March next year. Gateshead Equipment Services (GES) provides disability equipment and assessments for people who are ordinarily resident in Gateshead or who are registered with a Gateshead GP. NE8 1HH stream "As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.". If so we can help you claim compensation on a NO Win, NO Fee basis. Youll be paid a competitive salary plus additional allowances where relevant. If you're a council tenant, you can find the department to complain to on GOV.UK Housing associations and housing cooperatives should have a formal complaints procedure on their websites. Unfortunately, this job posting is expired. A public consultation on the future of Gateshead Council's Leisure Services has commenced. Data collected over four years, including throughout the pandemic, found repairs took place anywhere from the day they were reported to 240 days later. Background 2. What are the costs and charges at Watergate Court. Make sure you get in touch with a legal professional to find out more and start the process of claiming the compensation you deserve. Were delighted that you want to come and work with us. For more information please use the following link:https://www.gateshead.gov.uk/make-your-voice-heard. Our housing offices are currently closed to the public. Office 3750 Failure to do so could give you grounds to make a council house disrepair claim against them. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity. We have guidelines on how long different repairs should take. You can also include claims for loss of earnings and care costs if necessary. VAT no 918 5617 01H Bauer Publishing are authorised and regulated for credit broking by the FCA (Ref No: 845898). Work to the outside of your home may not need an appointment. View details of your former and current tenancies including rent statements and repair. 27,852 - 30,151 a year. Are you a Council or Housing association Tenant with housing disrepair issues? If you have suffered damage to your personal belongings as a result of the inaction of your landlord or local authority, you may wish to consider making a compensation claim. House furnishings If any of your furnishings such as carpets, curtains, sofas, other furniture etc have been destroyed or damaged due to a problem within the property such as a water leak or electrical fault fire for example, then again, you may include these in your claim so that they can be replaced. If you require any support using the site, please contact: OurGateshead@ConnectedVoice.org.uk, Gateshead council have created a directory of all the places available to our residents so that anyone who is cold knows where they can go to get warm, stay warm and enjoy a little company and some hot refreshments. The amount of compensation you receive will depend on the severity of the illness and how long it lasted. They should all be done. Last week we successfully launched our new online system, with over 100 repairs reported in the first week. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. By law, we must fix urgent problems in council-owned homes which could affect the tenant's health, safety or security within a certain period. If you have been injured or suffered ill health in the last 3 years because of an accident that occurred in a Housing Association property, you may be entitled to file a housing disrepair compensation claim against your landlords. Time to have your say on the future of our leisure service. Our housing disrepair solicitors are able to help council tenants make a claim for the repairs their council failed to carry out. E6 2JA. : 50K - 53K. Weve got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers. These are repairs which need quick attention and don't need an inspection first. When an item in your property needs replacing, we will try our best to use materials which are the same as the existing ones. 0191 433 3174. housingadvice@gateshead.gov.uk. 1 0 obj There are a number of services and people in Gateshead that can help you to understand the different SEND processes and support you through them. This covers things like outside painting, replacement windows and annual gas servicing. We strongly advise you to take out your own insurance against loss of, or damage to, your belongings through theft, fire, vandalism or burst pipes. 0191 433 5353Text: 'ENQ' and your message to 07943 115 156.housingoffice@gateshead.gov.uk, Homelessness freephone number:0800 953 7112, 9am to 5pm, Monday toThursday and 8.45am to 4.30pm on Friday, 6pm to8am weekdays, 24 hours on weekends, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. Connected Voice are collating information about support across Newcastle and Gateshead. Any resident with My Housing Account can access this service. Do you want a role where youre recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, New home building accelerates with Freight Depot development, SEND strategy consultation launches in Gateshead, Two Gateshead shops ordered to close due to illegal tobacco sales. The report stated it took council contractors a number of attempts before a full roof repair was completed three years after it was reported. Any other gas appliances As well as the boiler, over gas appliances such as heaters and fires, cookers and gas hobs for example, need to be serviced on a regular basis. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. Vulnerable tenants will receive a quicker response to emergency work, such as heating and hot-water repairs, all year round. OurGateshead is developed and managed by Connected Voicefunded Gateshead Council, EachorganisationonOurGatesheadis responsible for keeping their information up to date. Check the spelling of the procedure, check that the execute privilege has been granted to the caller and check the configured security.requestValidationFunction function. Regent Street We are Gateshead Council's Housing Team. If you live in social housing or a local housing association property in the uk, we can assist you in filing a compensation claim if the property has fallen into a state of disrepair. Copyright 2009, 2021 Oracle and/or its affiliates All rights reserved. We are only legally allowed to take a small, capped percentage of your compensation amount, so the rest would be yours. If so, please keep reading as youre just what were looking for! Gateshead pensioner 'shocked' at council's repair works on his home of 66 years Austen Shakespeare 18/12/2022 A Gateshead pensioner says he has been left freezing and "in shock" at. As we are NO WIN, NO FEE housing disrepair lawyers & solicitors, the entire process is free of charge to you. These are repairs which could cause injuries or further damage if they are not dealt with quickly. The backlog of repairs accumulated, according to council officers, is down to the Covid pandemic and weather events such as Storm Arwen. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. I have to tell you, this week I have had four complaints that have been going on for two years. Better Broadband in Gateshead Cyclical, Repairs and Maintenance Shop local and shop safely Covid-19 Local Restrictions Support Grants for businesses Christmas Support Payment for wet-led pubs COVID-19 Business Support Grant Council and elections Open Council and elections submenu Repairs & Voids. You should report any damage to your local housing office. You will be working as a Section Manager (Repairs) and your main duties will be to manage and coach operational teams to deliver a responsive and planned repairs and maintenance service 8am to 8pm and an out of hours emergency repairs service, to customers, that focuses on right first-time repairs to maximise customer satisfaction and value for money ensuring compliance with relevant regulations. Welcome to My Housing Account - Gateshead Council's online service for council housing tenants. Around 3,000 council properties in Gateshead are in need of repair, it has been revealed. Gateshead Council aims to complete the backlog by late March next year. However, our partners are continuing to deliver a seriesofwebinars and onlinebusinesssupport services, for more informationplease visit ourBusiness Gatesheadevents page, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, Advice for business, self employed and employers, Sign up to our Business Gateshead newsletter. Referrals for assessments are received into the service from Adult Social Care Direct, Community Based Services staff at Gateshead Council and through Healthcare . Councillors in attendance at the scrutiny committee voiced the concerns of residents in their wards following the report. Always ask to see this card before letting anyone into your home. Residents of council properties in Gateshead wait an average of 29 days for housing repairs, while one house repair took more than three years to and numerous visits to complete, according to a . Wednesday 2nd November 2022. London If the repair team is unable to keep an appointment, they will contact you to explain the delay and arrange another appointment. Thursday 26th January 2023. In addition to claiming for the repairs, we can help you claim for compensation if you have suffered from injury, illness or financial setbacks as a result of the disrepair in your home. Were truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. If possible, email your repair to repairs@gatesheadhousing.co.uk Or call 0800 408 6008 Monday to Friday between 8am and 4pm. There's also additional service charges from 115.85 a week, this cost is eligible .